Privacy Policy

Last updated: July 17, 2026

Arawali Hazardous Materials Transport L.L.C ("Arawali Hazardous Materials Transport L.L.C", "we", "us" or "our"), registered in the United Arab Emirates, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or engage our services.

1. Information We Collect

1.1 Information You Provide

When you submit an enquiry, request a quote or contact us through our website, we may collect:

• Full name
• Email address
• Phone number
• Company name and address
• Details about your shipment requirements (origin, destination, cargo type, volume)

1.2 Automatically Collected Information

When you visit our website, our servers may automatically record certain information including your IP address, browser type, pages visited, time spent on pages and referring URLs. This information is used solely for analytics and to improve our website experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide quotations for transport services
• To fulfil and manage logistics and cargo transport agreements
• To communicate with you regarding your shipments, bookings or account
• To comply with applicable laws, regulations and government requests in the UAE
• To improve our website, services and customer experience
• To send service-related communications (we do not send unsolicited marketing without your consent)

3. Disclosure of Your Information

We do not sell, trade or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service partners: Sub-contractors, drivers or logistics partners involved in fulfilling your shipment, strictly on a need-to-know basis
• Legal obligations: Government authorities, regulatory bodies or law enforcement agencies where required by UAE law
• Business transfers: In the event of a merger, acquisition or sale of assets, your information may be transferred as part of that transaction

4. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by UAE laws and regulations. Enquiry records are typically retained for up to five (5) years to satisfy legal and audit obligations.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, alteration or disclosure. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

6. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. Cookies are small data files placed on your device. You may configure your browser to refuse cookies; however, some parts of our website may not function properly as a result.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

8. Your Rights

Subject to applicable UAE law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information where no legal obligation requires us to retain it
• Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at the details below.

9. Children's Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us: